Bullhorn

HRM

Beschikbaar voor:

Bullhorn

Omschrijving Functies Knoppen Parameters Compatibiliteit Microsoft Teams

Het koppelen van Bullhorn aan je telefonieomgeving is enorm belangrijk voor het verbeteren van de klanttevredenheid en het efficiënter kunnen werken. Met onze integratietool Bubble hoef je tijdens een inkomend of uitgaand telefoongesprek niet meer handmatig op zoek te gaan naar klantgegevens maar verschijnen die direct in een pop-up op je PC beeldscherm en kun je van daaruit diverse acties uitvoeren zoals het openen van een klantkaart.

Pop-up notificatie

Bubble heeft een aantal unieke eigenschappen. De te tonen informatie en de knoppen in de pop-up zijn volledig naar wens van de gebruiker, afdeling of bedrijf te configureren. De informatie die je kunt weergeven in de pop-up kun je vinden onder tab parameters en de beschikbare knoppen onder tab knoppen. Bij het doorverbinden van een gesprek naar een collega verhuist de klantinformatie mee en wanneer je met meerdere beeldschermen werkt, kun je zelf kiezen op welk scherm je de pop-up wilt zien. Standaard is de pop-up zichtbaar vanaf het moment dat je softphone, bureautoestel of ander device rinkelt tot het moment dat het gesprek wordt beëindigd, maar met de verschillende timer opties kun je zelfs dit naar je persoonlijke voorkeuren aanpassen.

Functionaliteiten

Naast de genoemde pop-up notificatie mogelijkheden is Bubble voorzien van nog veel meer functionaliteiten. Je kunt bijvoorbeeld meerdere CRM-integraties activeren onder dezelfde gebruiker, zonder meerprijs, wat handig kan zijn als je meerdere softwareapplicaties gebruikt binnen je bedrijf. De volledige lijst met functies is te vinden onder tab functies, maar we hebben alvast een aantal belangrijke voor je op een rij gezet:

Uitbellen met één muisklik op een telefoonnummer in je CRM, browser of ander programma met de Klik&Bel functie.
Zoek direct CRM-contactgegevens in de Searchbar desktop applicatie ook al is er op dat moment geen telefoongesprek.
Indien er meerdere relaties bekend zijn onder één nummer kun je met de Multi result functie door de resultaten bladeren.
Dankzij de Call History functie zie je alle contactmomenten met het telefoonnummer van de laatste 90 dagen zodat je direct kunt zien welke collega als laatste contact heeft gehad.
Maak direct een gespreksnotitie met de Call Note functie die zichtbaar wordt voor jou en je collega's in de Call History.
Eenvoudig en veilig inloggen op basis van Single sign-on (Microsoft, Google of Apple account).

Maatwerk

Om aan jouw specifieke maatwerk wensen te kunnen voldoen, is Bubble voorzien van de module Automations. Met deze module is het mogelijk om je eigen If-This-Then-That flows toe te voegen. Denk bijvoorbeeld aan het uitvoeren van een script of het automatisch open van het callnotitie scherm in plaats van dat je die open moet klikken.

Technisch

Bubble – en daarmee de Bullhorn Software CRM connector – koppelen aan je telefonieomgeving is zeer eenvoudig. De procedure verschilt per telefonieomgeving maar één ding hebben ze allemaal gemeen, je hoeft er geen techneut voor te zijn.

Uitbelmogelijkheden CRM

Klik & bel vanuit CRM
Selecteer & bel vanuit CRM

Integratie mogelijkheden

Multi result pop-up
Call registratie
SearchBar

Integratie type

Realtime API (gebruikers niveau)

Pop-up type

Bubble pop-up

Standaard Bubble pop-up functies

Remote Dialer
Pop-up notificatie
Inhoud pop-up aanpasbaar
Scherm & positie aanpasbaar
Single sign-on
Auto-hide
Meertalig
Dempen
Interne oproepen verbergen
Sorteer resultaat
Terugbelverzoek knop
Email knop
Kopieer knop
Custom action knop
Klik & bel
Selecteer & bel
Gesprekken terughalen
Terugbelverzoek
Timer gespreksduur
Call history
Call Note
Multi-tenant mode
Meerdere profielen
Updates
Native Windows applicatie
Native macOS applicatie

Knoppen

Hieronder staat de lijst met beschikbare knoppen. Dit zijn zowel CRM specifieke- als generieke Bubble functies. Denk aan het aanroepen van een specifieke URL of script, het openen van een e-mail of het maken van een terugbelverzoek. Call Control is alleen beschikbaar als je telefonieplatform dit ondersteunt.

View Relation
Custom Action (standard button)
Send E-mail (standard button)
Callback request (standard button)
Call Control (standard button)*
Send WhatsApp message (standard button)
Send Microsoft Teams message (standard button)
Open SearchBar (standard button)

Parameters

Bepaal zelf de inhoud van de pop-up per gebruiker, afdeling of organisatie met informatie uit jouw CRM pakket. Hieronder staat de lijst met parameters die beschikbaar is vanuit jouw CRM software weergegeven.

name
bullhorn_id
bullhorn_address_address1
bullhorn_address_address2
bullhorn_address_city
bullhorn_address_country_code
bullhorn_address_country_id
bullhorn_address_country_name
bullhorn_address_state
bullhorn_address_timezone
bullhorn_address_zip
bullhorn_candidate_source
bullhorn_category_id
bullhorn_category_name
bullhorn_categories_total
bullhorn_certifications
bullhorn_comments
bullhorn_company_name
bullhorn_company_url
bullhorn_date_added
bullhorn_date_available
bullhorn_date_available_end
bullhorn_date_i9expiration
bullhorn_date_last_comment
bullhorn_date_last_modified
bullhorn_date_next_call
bullhorn_date_of_birth
bullhorn_day_rate
bullhorn_day_rate_low
bullhorn_degree_list
bullhorn_description
bullhorn_desired_locations
bullhorn_disability
bullhorn_education_degree
bullhorn_email
bullhorn_email2
bullhorn_email3
bullhorn_employee_type
bullhorn_employment_preference_0
bullhorn_ethnicity
bullhorn_experience
bullhorn_external_id
bullhorn_fax
bullhorn_fax2
bullhorn_fax3
bullhorn_federal_exemptions
bullhorn_federal_extra_withholding_amount
bullhorn_federal_filing_status
bullhorn_first_name
bullhorn_gender
bullhorn_hourly_rate
bullhorn_hourly_rate_low
bullhorn_i9on_file
bullhorn_interviews_total
bullhorn_is_deleted
bullhorn_is_editable
bullhorn_is_exempt
bullhorn_last_name
bullhorn_linked_person
bullhorn_local_addtional_witholdings_amount
bullhorn_local_exemptions
bullhorn_local_filing_status
bullhorn_local_tax_code
bullhorn_marital_status
bullhorn_mass_mail_opt_out
bullhorn_middle_name
bullhorn_mobile
bullhorn_name
bullhorn_name_prefix
bullhorn_name_suffix
bullhorn_nick_name
bullhorn_num_categories
bullhorn_num_owners
bullhorn_occupation
bullhorn_onboarding_document_received_count
bullhorn_onboarding_document_sent_count
bullhorn_onboarding_percent_complete
bullhorn_onboarding_received_sent_onboarding_document_received_count
bullhorn_onboarding_received_sent_onboarding_document_sent_count
bullhorn_onboarding_status
bullhorn_other_deductions_amount
bullhorn_other_income_amount
bullhorn_owner_id
bullhorn_owner_first_name
bullhorn_owner_last_name
bullhorn_pager
bullhorn_paper_work_on_file
bullhorn_password
bullhorn_payroll_client_start_date
bullhorn_payroll_status
bullhorn_phone
bullhorn_phone2
bullhorn_phone3
bullhorn_placements_total
bullhorn_preferred_contact
bullhorn_primary_skills_total
bullhorn_primary_skills_data_0_0_id
bullhorn_primary_skills_data_0_0_name
bullhorn_primary_skills_data_1_1_id
bullhorn_primary_skills_data_1_1_name
bullhorn_primary_skills_data_2_2_id
bullhorn_primary_skills_data_2_2_name
bullhorn_primary_skills_data_3_3_id
bullhorn_primary_skills_data_3_3_name
bullhorn_primary_skills_data_4_4_id
bullhorn_primary_skills_data_4_4_name
bullhorn_recent_client_list
bullhorn_referred_by
bullhorn_referred_by_person
bullhorn_salary
bullhorn_salary_low
bullhorn_secondary_address_address1
bullhorn_secondary_address_address2
bullhorn_secondary_address_city
bullhorn_secondary_address_state
bullhorn_secondary_address_zip
bullhorn_secondary_address_country_id
bullhorn_secondary_address_country_name
bullhorn_secondary_address_country_code
bullhorn_secondary_owners_total
bullhorn_secondary_skills_total
bullhorn_sendouts_total
bullhorn_skill_set_0
bullhorn_skill_set_1
bullhorn_skill_set_2
bullhorn_skill_set_3
bullhorn_skill_set_4
bullhorn_skill_set_5
bullhorn_skill_set_6
bullhorn_skill_set_7
bullhorn_skill_set_8
bullhorn_skill_set_9
bullhorn_skill_set_10
bullhorn_skill_set_11
bullhorn_skill_set_12
bullhorn_skill_set_13
bullhorn_skill_set_14
bullhorn_skill_set_15
bullhorn_skill_set_16
bullhorn_skill_set_17
bullhorn_skill_set_18
bullhorn_skill_set_19
bullhorn_skill_set_20
bullhorn_skill_set_21
bullhorn_skill_set_22
bullhorn_skill_set_23
bullhorn_skill_set_24
bullhorn_skill_set_25
bullhorn_skill_set_26
bullhorn_skill_set_27
bullhorn_skill_set_28
bullhorn_skill_set_29
bullhorn_skill_set_30
bullhorn_skill_set_31
bullhorn_skill_set_32
bullhorn_skill_set_33
bullhorn_skill_set_34
bullhorn_skill_set_35
bullhorn_skill_set_36
bullhorn_skill_set_37
bullhorn_skill_set_38
bullhorn_skill_set_39
bullhorn_skill_set_40
bullhorn_skill_set_41
bullhorn_skill_set_42
bullhorn_skill_set_43
bullhorn_skill_set_44
bullhorn_skill_set_45
bullhorn_skill_set_46
bullhorn_skill_set_47
bullhorn_skill_set_48
bullhorn_skill_set_49
bullhorn_skill_set_50
bullhorn_skill_set_51
bullhorn_skill_set_52
bullhorn_skill_set_53
bullhorn_skill_set_54
bullhorn_skill_set_55
bullhorn_skill_set_56
bullhorn_skill_set_57
bullhorn_skill_set_58
bullhorn_skill_set_59
bullhorn_skill_set_60
bullhorn_skill_set_61
bullhorn_skill_set_62
bullhorn_skill_set_63
bullhorn_skill_set_64
bullhorn_skill_set_65
bullhorn_skill_set_66
bullhorn_skill_set_67
bullhorn_skill_set_68
bullhorn_skill_set_69
bullhorn_skill_set_70
bullhorn_skill_set_71
bullhorn_skill_set_72
bullhorn_skill_set_73
bullhorn_skill_set_74
bullhorn_skill_set_75
bullhorn_skill_set_76
bullhorn_skill_set_77
bullhorn_skill_set_78
bullhorn_skill_set_79
bullhorn_skill_set_80
bullhorn_skill_set_81
bullhorn_skill_set_82
bullhorn_skill_set_83
bullhorn_skill_set_84
bullhorn_skill_set_85
bullhorn_skill_set_86
bullhorn_skill_set_87
bullhorn_skill_set_88
bullhorn_skill_set_89
bullhorn_skill_set_90
bullhorn_skill_set_91
bullhorn_skill_set_92
bullhorn_skill_set_93
bullhorn_skill_set_94
bullhorn_skill_set_95
bullhorn_skill_set_96
bullhorn_skill_set_97
bullhorn_skill_set_98
bullhorn_skill_set_99
bullhorn_skill_set_100
bullhorn_skill_set_101
bullhorn_skill_set_102
bullhorn_skill_set_103
bullhorn_skill_set_104
bullhorn_skill_set_105
bullhorn_skill_set_106
bullhorn_skill_set_107
bullhorn_skill_set_108
bullhorn_skill_set_109
bullhorn_skill_set_110
bullhorn_skill_set_111
bullhorn_skill_set_112
bullhorn_skill_set_113
bullhorn_skill_set_114
bullhorn_skill_set_115
bullhorn_skill_set_116
bullhorn_skill_set_117
bullhorn_skill_set_118
bullhorn_skill_set_119
bullhorn_skill_set_120
bullhorn_skill_set_121
bullhorn_skill_set_122
bullhorn_skill_set_123
bullhorn_skill_set_124
bullhorn_skill_set_125
bullhorn_skill_set_126
bullhorn_skill_set_127
bullhorn_skill_set_128
bullhorn_skill_set_129
bullhorn_skill_set_130
bullhorn_skill_set_131
bullhorn_skill_set_132
bullhorn_skill_set_133
bullhorn_skill_set_134
bullhorn_skill_set_135
bullhorn_skill_set_136
bullhorn_skill_set_137
bullhorn_skill_set_138
bullhorn_skill_set_139
bullhorn_skill_set_140
bullhorn_skill_set_141
bullhorn_skill_set_142
bullhorn_skill_set_143
bullhorn_skill_set_144
bullhorn_skill_set_145
bullhorn_skill_set_146
bullhorn_skill_set_147
bullhorn_skill_set_148
bullhorn_skill_set_149
bullhorn_skill_set_150
bullhorn_skill_set_151
bullhorn_skill_set_152
bullhorn_skill_set_153
bullhorn_skill_set_154
bullhorn_skill_set_155
bullhorn_skill_set_156
bullhorn_skill_set_157
bullhorn_skill_set_158
bullhorn_skill_set_159
bullhorn_skill_set_160
bullhorn_skill_set_161
bullhorn_skill_set_162
bullhorn_skill_set_163
bullhorn_skill_set_164
bullhorn_skill_set_165
bullhorn_skill_set_166
bullhorn_skill_set_167
bullhorn_skill_set_168
bullhorn_skill_set_169
bullhorn_skill_set_170
bullhorn_skill_set_171
bullhorn_skill_set_172
bullhorn_skill_set_173
bullhorn_skill_set_174
bullhorn_skill_set_175
bullhorn_skill_set_176
bullhorn_skill_set_177
bullhorn_skill_set_178
bullhorn_skill_set_179
bullhorn_skill_set_180
bullhorn_skill_set_181
bullhorn_skill_set_182
bullhorn_skill_set_183
bullhorn_skill_set_184
bullhorn_skill_set_185
bullhorn_skill_set_186
bullhorn_skill_set_187
bullhorn_skill_set_188
bullhorn_skill_set_189
bullhorn_skill_set_190
bullhorn_skill_set_191
bullhorn_skill_set_192
bullhorn_skill_set_193
bullhorn_skill_set_194
bullhorn_skill_set_195
bullhorn_skill_set_196
bullhorn_skill_set_197
bullhorn_skill_set_198
bullhorn_skill_set_199
bullhorn_skill_set_200
bullhorn_skill_set_201
bullhorn_skill_set_202
bullhorn_skill_set_203
bullhorn_skill_set_204
bullhorn_skill_set_205
bullhorn_skill_set_206
bullhorn_skill_set_207
bullhorn_skill_set_208
bullhorn_skill_set_209
bullhorn_skill_set_210
bullhorn_skill_set_211
bullhorn_skill_set_212
bullhorn_skill_set_213
bullhorn_skill_set_214
bullhorn_skill_set_215
bullhorn_skill_set_216
bullhorn_skill_set_217
bullhorn_skill_set_218
bullhorn_skill_set_219
bullhorn_skill_set_220
bullhorn_skill_set_221
bullhorn_skill_set_222
bullhorn_skill_set_223
bullhorn_skill_set_224
bullhorn_skill_set_225
bullhorn_skill_set_226
bullhorn_skill_set_227
bullhorn_skill_set_228
bullhorn_skill_set_229
bullhorn_skill_set_230
bullhorn_skill_set_231
bullhorn_skill_set_232
bullhorn_skill_set_233
bullhorn_skill_set_234
bullhorn_skill_set_235
bullhorn_skill_set_236
bullhorn_skill_set_237
bullhorn_skill_set_238
bullhorn_skill_set_239
bullhorn_skill_set_240
bullhorn_skill_set_241
bullhorn_skill_set_242
bullhorn_skill_set_243
bullhorn_skill_set_244
bullhorn_skill_set_245
bullhorn_skill_set_246
bullhorn_skill_set_247
bullhorn_skill_set_248
bullhorn_skill_set_249
bullhorn_skill_set_250
bullhorn_skill_set_251
bullhorn_skill_set_252
bullhorn_skill_set_253
bullhorn_skill_set_254
bullhorn_skill_set_255
bullhorn_skill_set_256
bullhorn_skill_set_257
bullhorn_skill_set_258
bullhorn_skill_set_259
bullhorn_skill_set_260
bullhorn_skill_set_261
bullhorn_skill_set_262
bullhorn_skill_set_263
bullhorn_skill_set_264
bullhorn_skill_set_265
bullhorn_skill_set_266
bullhorn_skill_set_267
bullhorn_skill_set_268
bullhorn_skill_set_269
bullhorn_skill_set_270
bullhorn_skill_set_271
bullhorn_skill_set_272
bullhorn_skill_set_273
bullhorn_skill_set_274
bullhorn_skill_set_275
bullhorn_skill_set_276
bullhorn_skill_set_277
bullhorn_skill_set_278
bullhorn_skill_set_279
bullhorn_skill_set_280
bullhorn_skill_set_281
bullhorn_skill_set_282
bullhorn_skill_set_283
bullhorn_skill_set_284
bullhorn_skill_set_285
bullhorn_skill_set_286
bullhorn_skill_set_287
bullhorn_skill_set_288
bullhorn_skill_set_289
bullhorn_skill_set_290
bullhorn_skill_set_291
bullhorn_skill_set_292
bullhorn_skill_set_293
bullhorn_skill_set_294
bullhorn_skill_set_295
bullhorn_skill_set_296
bullhorn_skill_set_297
bullhorn_skill_set_298
bullhorn_skill_set_299
bullhorn_skill_set_300
bullhorn_skill_set_301
bullhorn_skill_set_302
bullhorn_skill_set_303
bullhorn_skill_set_304
bullhorn_skill_set_305
bullhorn_skill_set_306
bullhorn_skill_set_307
bullhorn_skill_set_308
bullhorn_skill_set_309
bullhorn_skill_set_310
bullhorn_skill_set_311
bullhorn_skill_set_312
bullhorn_skill_set_313
bullhorn_skill_set_314
bullhorn_skill_set_315
bullhorn_skill_set_316
bullhorn_skill_set_317
bullhorn_skill_set_318
bullhorn_skill_set_319
bullhorn_skill_set_320
bullhorn_skill_set_321
bullhorn_skill_set_322
bullhorn_skill_set_323
bullhorn_skill_set_324
bullhorn_skill_set_325
bullhorn_skill_set_326
bullhorn_skill_set_327
bullhorn_skill_set_328
bullhorn_skill_set_329
bullhorn_skill_set_330
bullhorn_skill_set_331
bullhorn_skill_set_332
bullhorn_skill_set_333
bullhorn_skill_set_334
bullhorn_skill_set_335
bullhorn_skill_set_336
bullhorn_skill_set_337
bullhorn_skill_set_338
bullhorn_skill_set_339
bullhorn_skill_set_340
bullhorn_skill_set_341
bullhorn_skill_set_342
bullhorn_skill_set_343
bullhorn_skill_set_344
bullhorn_skill_set_345
bullhorn_skill_set_346
bullhorn_skill_set_347
bullhorn_skill_set_348
bullhorn_skill_set_349
bullhorn_skill_set_350
bullhorn_skill_set_351
bullhorn_sms_opt_in
bullhorn_source_0
bullhorn_specialties_total
bullhorn_ssn
bullhorn_state_addtional_witholdings_amount
bullhorn_state_exemptions
bullhorn_state_filing_status
bullhorn_status
bullhorn_submissions_total
bullhorn_submissions_data_0_0_id
bullhorn_tasks_total
bullhorn_tasks_data_0_0_id
bullhorn_tax_id
bullhorn_tax_state
bullhorn_time_zone_offset_est
bullhorn_tobacco_user
bullhorn_total_dependent_claim_amount
bullhorn_travel_limit
bullhorn_travel_method
bullhorn_two_jobs
bullhorn_type
bullhorn_user_date_added
bullhorn_username
bullhorn_veteran
bullhorn_web_responses_total
bullhorn_will_relocate
bullhorn_work_authorized
bullhorn_work_phone
bullhorn__score
bullhorn_url
bullhorn_client_corporation_id
bullhorn_client_corporation_name
bullhorn_date_last_visit
bullhorn_desired_categories
bullhorn_desired_skills
bullhorn_desired_specialties
bullhorn_division
bullhorn_is_day_light_savings
bullhorn_num_employees
bullhorn_office
bullhorn_report_to_person
bullhorn_source
bullhorn_campaign_source
bullhorn_client_corporation
bullhorn_lead_source
bullhorn_notes_total
bullhorn_priority
bullhorn_role
bullhorn_skill_set
bullhorn_annual_revenue
bullhorn_billing_address_address1
bullhorn_billing_address_address2
bullhorn_billing_address_city
bullhorn_billing_address_state
bullhorn_billing_address_zip
bullhorn_billing_address_country_id
bullhorn_billing_address_country_name
bullhorn_billing_address_country_code
bullhorn_billing_contact
bullhorn_billing_frequency
bullhorn_billing_phone
bullhorn_branch
bullhorn_business_sector_list
bullhorn_certification_groups_total
bullhorn_certifications_total
bullhorn_child_client_corporations_total
bullhorn_client_contact_notes_total
bullhorn_client_contact_notes_data_0_0_id
bullhorn_client_contact_notes_data_1_1_id
bullhorn_client_contact_notes_data_2_2_id
bullhorn_client_contact_notes_data_3_3_id
bullhorn_client_contact_notes_data_4_4_id
bullhorn_client_contacts_total
bullhorn_client_contacts_data_0_0_id
bullhorn_client_contacts_data_0_0_first_name
bullhorn_client_contacts_data_0_0_last_name
bullhorn_client_contacts_data_1_1_id
bullhorn_client_contacts_data_1_1_first_name
bullhorn_client_contacts_data_1_1_last_name
bullhorn_company_description
bullhorn_competitors
bullhorn_culture
bullhorn_custom_date1
bullhorn_custom_date2
bullhorn_custom_date3
bullhorn_custom_float1
bullhorn_custom_float2
bullhorn_custom_float3
bullhorn_custom_int1
bullhorn_custom_int2
bullhorn_custom_int3
bullhorn_custom_text1
bullhorn_custom_text10
bullhorn_custom_text11
bullhorn_custom_text12
bullhorn_custom_text13
bullhorn_custom_text14
bullhorn_custom_text15
bullhorn_custom_text16
bullhorn_custom_text17
bullhorn_custom_text18
bullhorn_custom_text19
bullhorn_custom_text2
bullhorn_custom_text20
bullhorn_custom_text3
bullhorn_custom_text4
bullhorn_custom_text5
bullhorn_custom_text6
bullhorn_custom_text7
bullhorn_custom_text8
bullhorn_custom_text9
bullhorn_custom_text_block1
bullhorn_custom_text_block2
bullhorn_custom_text_block3
bullhorn_custom_text_block4
bullhorn_custom_text_block5
bullhorn_date_founded
bullhorn_department_id
bullhorn_department_name
bullhorn_facebook_profile_name
bullhorn_fee_arrangement
bullhorn_file_attachments_total
bullhorn_funding
bullhorn_industry_list
bullhorn_invoice_format
bullhorn_leads_total
bullhorn_linkedin_profile_name
bullhorn_locations_total
bullhorn_notes
bullhorn_num_offices
bullhorn_owners_total
bullhorn_owners_data_0_0_id
bullhorn_owners_data_0_0_first_name
bullhorn_owners_data_0_0_last_name
bullhorn_ownership
bullhorn_parent_client_corporation
bullhorn_requirements_total
bullhorn_revenue
bullhorn_tax_rate
bullhorn_ticker_symbol
bullhorn_time_and_labor_enabled_date
bullhorn_track_title
bullhorn_twitter_handle
bullhorn_work_week_start
bullhorn_entity_type

Compatibiliteit

3CX